Hearing Care with a Difference

“As soon as I stepped out of the health centre after Mr Shade fitted my new hearing aids, I was stopped in my tracks: it was a beautiful spring morning and all the birds were singing. It was like hearing them for the first time and I stood listening for quite a while. I’ve lived in the countryside all my life but I hadn’t heard birdsong like that for years. I had almost forgotten what it sounded like.”

“I was a late and unwilling convert to the use of hearing aids. It was other people's fault that they were not speaking clearly enough for me to have to ask them to repeat themselves. To my mind [they] proved the complete professional delivering an excellent service and enhancing what [they do] so well in a compassionate and caring way.”

“What ever did people with hearing problems do before The Hearing Care Centre appeared? I have never been anywhere to find so many kind and friendly people in one place.”

“...our everyday and social lives have improved beyond compare. Thank you.”

"After a 15 year struggle uphill with unreliable and ill fitting hearing aids I should go private! I had my first appointment with Michael on 11th July. From the outset nothing has been too much trouble and every step of the way , we have had total confidence in his recommendations. Now after 5 weeks of wearing my new hearing aid for up to 10 hours a day, my quality of life has transformed- so thank you Michael."

"Dawn was extremely helpful to set up an appointment at Bury St Edmunds when I was suffering with built up ear wax. She was both helpful and empathetic. Thank you!"

"Came to Ipswich Centre with very annoying blockage in right ear. Saw Rebecca who diagnosed wax blockage. Fortunately I was able to have the blockage removed that same morning by Molly. I found both Rebecca & Molly very professional, helpful, informative and efficient. An excellent service all around!"

"I first came to the Hearing Care Centre about 3 years ago for a hearing test. I needed to buy an aid for one ear. The service was excellent at all times during that period. Since then I have been back to the centre for regular reviews, to have wax cleared out and to seek help with one or two issues. On every occasion the welcome and the service from every one has been very good. The same is true of telephone conversations and emails."

"I was very nervous today about having microsuction in my ears but I have to say that Jackie was so kind and understanding, I felt very at ease. The procedure was pain free, very successful. I certainly will not worry about coming back in a few months time to see how my ears are doing. What a lovely lady."