Privacy policy

General policy

The Hearing Care Centre respects your privacy. The information that you provide us with, or that is gathered automatically helps us to monitor our service and provide you with the services that you are entitled to as a  visitor to our website. All other emails/forms are treated in the same way as other communications with the company. Emails to your elected representatives are confidential between yourself and your representative.

Third party sites

Some of our services are provided through partnerships with other organisations.


We use 'cookies' to ensure the integrity of transactional processes on our web site. These hold only a sequential session identification number and are deleted at the end of the transaction.


On occasion we may conduct online surveys. This is used to gauge our service, collect demographic information and other information that we may find useful. These surveys are optional. We will not share any data provided with third parties.


Some of our pages contain links to sites operated by third parties. The content on these sites are not under our control. If you have any questions concerning these sites and the usage of them we suggest that you contact the webmaster of the site directly.


While we strive to keep the information that you supply directly or indirectly secure, please be aware that the Internet is not a fully secure medium. We use the up-to-date secure servers for sensitive information and this may in the future, be used for the capture of all personal information.

Competitions and promotions

From time to time we operate competitions and promotions. Participation in these is optional. Information submitted might be submitted to third parties: check individual competition rules. You may also be given an option to subscribe to our mailing list.

Usage of information

If requested we may submit your information to law enforcement or government authorities.

Policy changes

By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.