Welcome to our Self Help Guide

How we can help

In these unprecedented times, when because of our need to follow government guidelines, we are unable to offer you our normal levels of assistance we want to ensure that we can still support you with any issues you may be experiencing with your hearing systems.

To help we have created this guide which, in two easy steps, will take you to a page that gives information about your hearing system. This will include links to our shop for items you may need like batteries and wax guards etc. and, where possible, links to videos showing how to clean your instrument. 

Please be assured that if you cannot find the answer you are looking for we are operating an emergency service and you can call us on 01473 230330 (9.00am - 5.00pm Monday to Friday) or email us at info@hearingcarecentre.co.uk

Step 1 - Identify the manufacturer of your hearing system

From the list below choose the manufacturer of your hearing system and double click the link.