As a business that holds its customers at the heart of everything we do, we'd love to hear how you feel about the service you have received from us. This feedback is invaluable to ensure that we are always at the top of our game. 

If you would like to share your experience with The Hearing Care Centre please email or write to: 11 Upper Brook Street, Ipswich, IP4 1EG. Alternatively, we would hugely appreciate you sharing your experience on one of our online platforms:

​Here are just some of the lovely testimonials we have received from our patients.

Mr Pigney, Stoke By Nayland

"As soon as I stepped out of the health centre after Mr Shade fitted my new hearing aids, I was stopped in my tracks: it was a beautiful spring morning and all the birds were singing. It was like hearing them for the first time and I stood listening for quite a while. I’ve lived in the countryside all my life but I hadn’t heard birdsong like that for years. I had almost forgotten what it sounded like."

Mrs Wilkinson, Manningtree
"When Karen Finch opened her first centre, I think I was possibly amongst her first clients -AND I am still with her - surely that fact speaks for itself! As does the number of new centres she has opened."
Mr Busby, Sudbury
"I was a late and unwilling convert to the use of hearing aids. It was other people's fault that they were not speaking clearly enough for me to have to ask them to repeat themselves. I have never forgotten the manner of the way that Teresa gently coaxed me to persevere. To my mind she proved the complete professional delivering an excellent service and enhancing what she does so well in a compassionate and caring way"
Mrs Abbott, Leiston

“What ever did people with hearing problems do before The Hearing Care Centre appeared?  I have never been anywhere to find so many kind and friendly people in one place."

Mrs Cooper, Ipswich
"Karen treats every single person with so much care and attention which follows throughout the practice.

It is such a big change in life to find that hearing aids are needed. There is so much for new patients to learn and cope with and Karen's gentle guidance is superb as she doesn't bombard people with too much at once.

I am proud of the amazing service that the Hearing Care Centre gives and it makes me feel a part of their family!!"
Mrs Fenton, Colchester

"After my hearing test,although I felt a little sad, I was not surprised when Michael confirmed I had measurable hearing loss in both ears.

I have worn my hearing aids all day every day and can honestly say they changed my life. My colleagues have loud clear voices, I can hear everything my pupils say and the TV is now set at a normal volume. Most exciting is that music has resumed a beautiful sound again - I can now hear the quality of the melodies and the words being sung by artistes. The programming option on my iPhone allows me to change the volume and choose the programme to suit the environment I am in.

I now find myself advising other people who I notice are struggling to hear - to have a test! They cannot believe I am wearing hearing  aids because they are almost invisible."

Mr and Mrs Jerman, Lowestoft

"I do not believe we could ever find a better audiologist than Melvyn anywhere. With Melvyn's help our everyday and social lives have improved beyond compare. Thank you."