About us / Our awards

Our awards

We are immensely proud to have been continually recognised for our hard work and dedication towards improving people's hearing across East Anglia...

  • 2019

    East Suffolk Business & Community Awards

    Business Growth - WINNER

    What the judges said: “This award is open to any business that can demonstrate an outstanding increase in sales, profit, market share, or geographical expansion within East Suffolk or from an East Suffolk HQ over a period of 18 months.​ The Hearing Care Centre’s 30 staff offer excellent customer care and strong financial performance. Sales for 2018/2019 were the highest ever up 17% on the previous year."

    British Chamber of Commerce Awards

    Customer Commitment (East Anglia) - WINNER

    What the judges said: “The Hearing Care Centre has been a longstanding Suffolk Chamber member and it exemplifies the dynamism and focus on excellence that is the hallmark of our fantastic business community. We wish the company best wishes as it now goes forward to represent the eastern region at the national awards in November."

    Suffolk Business Awards

    Customer Care - FINALIST

    What the judges said: “The Hearing Care Centre delivers ethical, gold standard private, independent hearing care and rehabilitation at 26 centres across Suffolk and Norfolk - the largest provider of independent hearing care in East Anglia.

    Through the Hearing Care Centre's statement of values it promises to put patients' needs first and to always try to exceed expectations. Understanding the needs of customers and the local communities served is key to its success, resulting in financial growth in a very challenging retail sector."

  • 2018

    British Healthcare Trades Association Excellence Awards (BHTA)

    Lifetime Achievement Award - Karen Finch

    What the judges said: "Karen is totally dedicated to the high quality of her team and invests in the people that she works with, allowing them to develop their own careers, and helping all of them to make a success of the business.​"

    See full comments here.

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    The East Anglian Daily Times' List of Suffolk's 100 Inspiring Women - Karen Finch

    Karen was honoured on a list compiled by readers of the EADT and Ipswich Star of Suffolk's 100 inspiring women.

    See the full comments from the judges and the list of the 100 women here.


    Suffolk Business Awards

    Customer Care 2018 - FINALIST

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  • 2017

    British Healthcare Trades Association Excellence Awards (BHTA)

    Best Service - WINNER



    East Anglian Daily Times Business Awards

    Showcasing Excellence - WINNER
    Customer Care - WINNER
    Director of the Year - FINALIST (Karen Finch)
     

  • 2016

    Suffolk Coastal Business & Community Awards

    Customer Focus - FINALIST

    East Anglian Daily Times Business Awards

    Corporate Social Responsibility - FINALIST
    Customer Service - FINALIST

  • 2015

    East Anglian Daily Times Business Awards

    Medium Business of the Year - WINNER
    Customer Care - FINALIST

  • 2014

    East Anglian Daily Times Business Awards

    Customer Care - FINALIST
    Director of the Year - FINALIST

  • 2013

    The British Healthcare Association Excellence Awards (BHTA)

    Best Marketing Campaign - FINALIST

    Nectar Business Small Business Awards

    Entrepreneur of the Year - FINALIST

    East Anglian Daily Times Business Awards

    Customer Care - FINALIST

  • 2012

    British Healthcare Trades Association Excellence Awards (BHTA)

    Excellence (Aids to daily living category) - WINNER

    Whats the judges said: "The healthcare industry is a fast-moving and competitive marketplace which includes many vibrant and pro-active companies with plenty of exciting products and services. To win the award shows just what a great job The Hearing Care Centre is doing and gives the business something important to shout about in 2013.”

    Bury Free Press Business Awards

    Business Person of the Year - WINNER

    What the judges said: “The three finalists were all from very different industries, none like the other, which made us think really hard about the criteria we had set and who we felt deserved to become ‘Business Person of the Year’........"We were delighted to sponsor the award, and Karen thoroughly deserved to win.”
     

    East Anglian Daily Times Business Awards

    Customer Service Person - FINALIST
    Community Involvement - FINALIST

  • 2011

    East of England Business Woman Awards

    Beatrice Wilkinson Memorial Award - WINNER

    The Beatrice Wilkinson Memorial Award recognises high-achieving businesswomen, where the judges consider everything from financial results, to positive contributions to the wider community, as well as whether nominees encourage, motivate and inspire others.

    East Anglian Daily Times Business Awards

    Outstanding Customer Service - WINNER

    What the judges said: "The judges were looking for the organisation that could best demonstrate that it has the customer at the heart of its business and deploys and manages its resources to most effectively meet the needs of its customer base, and that organisation was The Hearing Care Centre".

  • 2010

    East Anglian Daily Times Business Awards

    Outstanding Customer Service - WINNER

    What the judges said: "The judges were looking for the organisation that could best demonstrate that it has the customer at the heart of its business and deploys and manages its resources to most effectively meet the needs of its customer base, and that organisation was The Hearing Care Centre".



    Training and Development 2010 - FINALIST

    What the judges said:"This category recognises organisations that treat staff training and development as a priority within their business. The judges look for innovative development plans in operation and examples of good results leading from the training undertaken.

    Nectar Small Business Awards

    Contribution to the Community 2010 - FINALIST

    The Hearing Care Centre demonstrated to the judging panel that it shows a positive contribution to the community that it serves and has ultra clear social objectives.
     
  • 2009

    British Society of Audiology Awards

    Ruth Spencer Award - "For Services to Audiology" - WINNER

    In July 2009 Karen was awarded the prestigious Ruth Spencer Prize by the British Society for Audiology, for her services to the Audiology profession. 

    Karen was nominated by her peers “for her contributions to the standards and profile of hearing aid audiologists, specifically those in the independent sector”.

    The award was established to honour the memory of Ruth Spencer, who, until her death in 1974 at a very early age, was a senior audiology technician at the University of Southampton. 

    East Anglian Daily Times Business Award

    Year of Skills - WINNER

    What the judges said:"For this award we were looking for why workforce development training is important to the organisation and how they see the direct benefit to the company from the investment made."

    Outstanding Customer Service - FINALIST

    What the judges said: "Entrants into this category had to demonstrate commitment to high standards of customer service in their organisation".

    Training and Development - FINALIST

    What the judges said: "This award will recognise organisations that treat staff training and development as a priority within their business.
  • 2008

    Enterprising Women Awards

    High Flyer - WINNER

    What the judges said:"The secret of the award winning Hearing Care Centre's success is knowing what hearing impaired people really want. They offer a local,independent,holistic, ethical,caring service, carefully managing patient expectations and then meeting them."

    Business Woman of the Year - RUNNER UP

    East Anglian Daily Times Business Awards

    Entrepreneur of the Year - FINALIST

    What the judges said: “This award recognises those individuals who have through entrepreneurial flair led their company or organisation to significant business growth."



    Chamber of Commerce Awards

    East of England Entrepreneur of the Year - WINNER

    What the judges said: “This is the award for an individual who has been instrumental in the success of a business. It takes into consideration the overall performance of the business over the last three years, what the entrepreneur believes makes them different, and their vision for the future of the business."

    British Small Business Champions Awards

    British Small Business Champion - SOUTHERN FINALIST

  • 2007

    East Anglian Daily Times Business Awards

    Small Business of the Year - WINNER

    What the judges said: “Judged on growth in turnover and profit, employee involvement and product or service development; demonstrated significant growth and innovation in the market sector, underpinned by strong financial performance.”

    Outstanding Customer Service - FINALIST

    Community Involvement - FINALIST



    British Small Business Champions Awards

    Ethical Business - RUNNER UP

    What the judges said: “The Hearing Care Centre stands out from the competition because it's a very local, caring company and its staff will go the extra mile.”

    Ipswich 100 Index

    Named in the Top 100 Business in Ipswich

    The Ipswich 100 Index is a full listing of the Top 100 Fastest Growing organisations in the Ipswich area, as identified by the Borough Council and Ensors Chartered Accountants.

    The initiative is intended to recognise the fastest growing businesses, to encourage entrepreneurship and recognise and celebrate the achievements of businesses in the Ipswich area.

  • 2006

    Chamber of Commerce Awards

    National Workforce and Skills Development 2006 - WINNER

    What the judges said: “Recognising companies that care about their people and which focus on developing them.”

    East of England Awards

    Workforce Skills and Development 2006 - WINNER

    What the judges said: “Recognising companies that care about their people, and which focus on developing them.”

    Ipswich 100 Index

    Named in the Top 100 Business in Ipswich

    The Ipswich 100 Index is a full listing of the Top 100 Fastest Growing organisations in the Ipswich area, as identified by the Borough Council and Ensors Chartered Accountants.

    The initiative is intended to recognise the fastest growing businesses, to encourage entrepreneurship and recognise and celebrate the achievements of businesses in the Ipswich area.
  • 2005

    Chamber of Commerce Awards

    National Entrepreneur of the Year 2005 - WINNER

    What the judges said: “For an individual who stands out from the crowd and has been instrumental in the overall success of the business over the last three years, taking into account what the entrepreneur believes makes them different, and their vision for the future”

    East of England Awards

    Business of the Year - WINNER

    What the judges said: “Given to the company that demonstrates all-round excellence in business. The judging was focused on financial performance and future objectives, the competitive advantage of the business, and specific strategies which have driven business growth.”

    Ipswich 100 Index

    Named in the Top 100 Business in Ipswich

    The Ipswich 100 Index is a full listing of the Top 100 Fastest Growing organisations in the Ipswich area, as identified by the Borough Council and Ensors Chartered Accountants.

    The initiative is intended to recognise the fastest growing businesses, to encourage entrepreneurship and recognise and celebrate the achievements of businesses in the Ipswich area.