About us / Our awards

Our awards

We are immensely proud to have been continually recognised for our hard work and dedication towards improving people's hearing across East Anglia...

2019

East Suffolk Business & Community Awards

Business Growth - WINNER

What the judges said: “This award is open to any business that can demonstrate an outstanding increase in sales, profit, market share, or geographical expansion within East Suffolk or from an East Suffolk HQ over a period of 18 months. The Hearing Care Centre’s 30 staff offer excellent customer care and strong financial performance. Sales for 2018/2019 were the highest ever up 17% on the previous year."

British Chamber of Commerce Awards

Customer Commitment (East Anglia) - WINNER

What the judges said: “The Hearing Care Centre has been a longstanding Suffolk Chamber member and it exemplifies the dynamism and focus on excellence that is the hallmark of our fantastic business community. We wish the company best wishes as it now goes forward to represent the eastern region at the national awards in November."

Suffolk Business Awards

Customer Care - FINALIST

What the judges said: “The Hearing Care Centre delivers ethical, gold standard private, independent hearing care and rehabilitation at 26 centres across Suffolk and Norfolk - the largest provider of independent hearing care in East Anglia.

Through the Hearing Care Centre's statement of values it promises to put patients' needs first and to always try to exceed expectations. Understanding the needs of customers and the local communities served is key to its success, resulting in financial growth in a very challenging retail sector."

2018

Suffolk Business Awards
Customer Care 2018 - FINALIST
2017

British Healthcare Trades Association Excellence Awards (BHTA)

Best Service - WINNER

East Anglian Daily Times Business Awards
Showcasing Excellence - WINNER
Customer Care - WINNER
2016

Suffolk Coastal Business & Community Awards

Customer Focus - FINALIST

East Anglian Daily Times Business Awards

Corporate Social Responsibility - FINALIST
Customer Service - FINALIST
2015

East Anglian Daily Times Business Awards
Medium Business of the Year - WINNER
Customer Care - FINALIST
2014

East Anglian Daily Times Business Awards

Customer Care - FINALIST
2013

The British Healthcare Association Excellence Awards (BHTA)

Best Marketing Campaign - FINALIST

East Anglian Daily Times Business Awards

Customer Care - FINALIST
2012

British Healthcare Trades Association Excellence Awards (BHTA)

Excellence (Aids to daily living category) - WINNER

Whats the judges said: "The healthcare industry is a fast-moving and competitive marketplace which includes many vibrant and pro-active companies with plenty of exciting products and services. To win the award shows just what a great job The Hearing Care Centre is doing and gives the business something important to shout about in 2013.”

East Anglian Daily Times Business Awards

Customer Service Person - FINALIST
Community Involvement - FINALIST
2011

East Anglian Daily Times Business Awards

Outstanding Customer Service - WINNER

What the judges said: "The judges were looking for the organisation that could best demonstrate that it has the customer at the heart of its business and deploys and manages its resources to most effectively meet the needs of its customer base, and that organisation was The Hearing Care Centre".
2010

East Anglian Daily Times Business Awards
Outstanding Customer Service - WINNER

What the judges said: "The judges were looking for the organisation that could best demonstrate that it has the customer at the heart of its business and deploys and manages its resources to most effectively meet the needs of its customer base, and that organisation was The Hearing Care Centre".

Training and Development 2010 - FINALIST

What the judges said:"This category recognises organisations that treat staff training and development as a priority within their business. The judges look for innovative development plans in operation and examples of good results leading from the training undertaken.

Nectar Small Business Awards
Contribution to the Community 2010 - FINALIST

The Hearing Care Centre demonstrated to the judging panel that it shows a positive contribution to the community that it serves and has ultra clear social objectives.
2009

East Anglian Daily Times Business Award
Year of Skills - WINNER

What the judges said:"For this award we were looking for why workforce development training is important to the organisation and how they see the direct benefit to the company from the investment made."

Outstanding Customer Service - FINALIST

What the judges said: "Entrants into this category had to demonstrate commitment to high standards of customer service in their organisation".

Training and Development - FINALIST

What the judges said: "This award will recognise organisations that treat staff training and development as a priority within their business.
2008

British Small Business Champions Awards

British Small Business Champion - SOUTHERN FINALIST
2007

East Anglian Daily Times Business Awards

Small Business of the Year - WINNER

What the judges said: “Judged on growth in turnover and profit, employee involvement and product or service development; demonstrated significant growth and innovation in the market sector, underpinned by strong financial performance.”

Outstanding Customer Service - FINALIST

Community Involvement - FINALIST

British Small Business Champions Awards

Ethical Business - RUNNER UP

What the judges said: “The Hearing Care Centre stands out from the competition because it's a very local, caring company and its staff will go the extra mile.”

Ipswich 100 Index

Named in the Top 100 Business in Ipswich

The Ipswich 100 Index is a full listing of the Top 100 Fastest Growing organisations in the Ipswich area, as identified by the Borough Council and Ensors Chartered Accountants.

The initiative is intended to recognise the fastest growing businesses, to encourage entrepreneurship and recognise and celebrate the achievements of businesses in the Ipswich area.
2006

Chamber of Commerce Awards
National Workforce and Skills Development 2006 - WINNER

What the judges said: “Recognising companies that care about their people and which focus on developing them.”

East of England Awards
Workforce Skills and Development 2006 - WINNER

What the judges said: “Recognising companies that care about their people, and which focus on developing them.”

Ipswich 100 Index
Named in the Top 100 Business in Ipswich

The Ipswich 100 Index is a full listing of the Top 100 Fastest Growing organisations in the Ipswich area, as identified by the Borough Council and Ensors Chartered Accountants.

The initiative is intended to recognise the fastest growing businesses, to encourage entrepreneurship and recognise and celebrate the achievements of businesses in the Ipswich area.
2005

East of England Awards

Business of the Year - WINNER

What the judges said: “Given to the company that demonstrates all-round excellence in business. The judging was focused on financial performance and future objectives, the competitive advantage of the business, and specific strategies which have driven business growth.”

Ipswich 100 Index

Named in the Top 100 Business in Ipswich

The Ipswich 100 Index is a full listing of the Top 100 Fastest Growing organisations in the Ipswich area, as identified by the Borough Council and Ensors Chartered Accountants.

The initiative is intended to recognise the fastest growing businesses, to encourage entrepreneurship and recognise and celebrate the achievements of businesses in the Ipswich area.