Karen Finch is arguably one of the most successful independent hearing care specialists in the country and in the twenty-five years she has been in the profession, she and her team have won many national and regional awards.
She founded The Hearing Care Centre in 1998 - having previously worked within the NHS and independent hearing healthcare – mortgaging her family home to raise the necessary finance.
Since then she has seen the company grow and grow, currently providing work to almost thirty people and independent hearing care across 27 centres in Suffolk and Norfolk.
Her passion has always been to offer a high level of service to her clients as close to their homes as possible, celebrating the localness of the business.
And it is the quality of customer care in a local setting that has led to a string of awards for the company, and Karen personally, over the years, the most recent being the Lifetime Achievement prize from the British Healthcare Trades Association.
Karen was also nominated by fellow professionals throughout the country to be the recipient of the British Society for Audiology’s prestigious Ruth Spencer Prize. This was in recognition of her services to the Audiology profession.
She has won both local and national awards for her business skills and is holder of the East of England Business Woman’s, Beatrice Wilkinson Memorial Award which recognises among other things, her positive contributions to the wider community, as well as her ability to encourage, motivate and inspire others.
Karen is the past president and a current fellow of the British Society of Hearing Aid Audiologists (BSHAA), a member of the British Society of Audiology (BSA) and an associate member of the Association of Independent Hearing Healthcare Professionals (AIHHP).
Passionate about her work, Karen specialises in digital hearing aid technology and the management of tinnitus having trained with the British Tinnitus Association as a lay counsellor in tinnitus therapy.
Modest by nature, Karen doesn’t dwell on the myriad of trophies and certificates on the wall of the practice headquarters in Ipswich, except that she’s particularly proud of being nominated by readers of the East Anglian Daily Times and the Star newspaper as one of their 100 inspiring women.
“That was the people speaking,” she says.