Ear care practitioners

Before coming to the Hearing Care Centre, Jackie worked as a medical receptionist and secretary in Cornwall. Whilst in Cornwall she was a First Responder for the Devon and Cornwall Ambulance Service and prior to that she was a First Responder for the Essex Ambulance Service. Her original Ambulance Technician training was completed with St John Ambulance where she worked as a member of the Ambulance Crew.
Jackie is currently working as an Ear Care Practitioner and due to her expertise and high standards of care, also works as our Clinical Trainer. Jackie is currently working as an Ear Care Practitioner and due to her expertise and high standards of care, also works as our Clinical Trainer.

Serena graduated from Anglia Ruskin University as a registered nurse in 2002.  Her career has been predominantly in community nursing within the East Anglia region. She was also lucky to have spent several years working as a nurse in Melbourne Australia.
Serena has worked as a Clinical Ear Care Nurse for the Hearing Care Centre since 2019. She has qualifications in Tissue Viability and Consultation & Diagnostics.  She has completed her Rotherham Clinical Ear Care training.