Our patients say it best…

On a regular basis, we receive warm, wonderful letters of thanks from patients, their families and friends. We thank them for taking the time to praise our staff for the excellent care they received, for telling us about how hearing aids have transformed their lives and for sharing their "Hearing Care Centre Experience" with us, which we in turn share with you here...

"I would like to thank you very much for all the help and advice you have given me over the years and I wouldn't hesitate to recommend your company to others as I think the service you give is brilliant. It's no wonder you receive so many awards as you deserve every one."

 Fiona Moody, Stowmarket 

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"I just wanted to commend you on how well you run your business - everything has been exemplary.  Staff contact, consultations, advice and with Karen at the helm it couldn't be better.  If there have been any problems they are so minor that only the overall excellence of the service makes them at all noticeable.

No longer am I the smiling amiable idiot who occasionally laughs at the wrong moment or nods agreement to something when I am not sure what I am agreeing to!"

David Watson, Orford

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"Just to say a big thank you for all the help and patience to The Hearing Care Centre who managed to supply and fit my newest hearing aids so successfully. Once they are in, I am then back in the 'real world'."

Joan Grant, Clare

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"One of the best decisions that I have ever made. I am very pleased and satisfied with my hearing aid and would highly recommend The Hearing Care Centre to all because that's exactly what they do, 'They Care'."

Mrs M Grant, Hadleigh

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"I write to let you know how impressed I have been with the service provided by your staff in the recent purchase and fitting of my hearing aids. Many thanks for making for me what could have been a difficult journey, easy."

Major C Bugg

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"I wish to thank you for all the time and effort you gave to our problem. Need we say how delighted we are to be communicating in a civilised manner again; it has been such a long time since we were able to do that. The family are also singing your praises!"

Daphne Godbold, Ipswich

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Just a brief note to say how pleased we were that we saw you this morning for a hearing test. Your enthusiasm for your work is infectious - I left feeling that hearing tests should be as common as eye tests and dental check ups. You made hearing 'health' really interesting - surely a great skill!

Ingrid Simpson, Woodbridge

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“After many years of using National Health aids one of my customers recommended you to me, and I must say the difference is remarkable. I can only say that the benefits far outweigh the cost of these remarkable little implements. Work is now less stressful. Life now is a whole lot easier.”

R.J Cross, East Bergholt

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“The difference is unbelievable. I can now hear so many things clearly, and most people are unaware that I have a hearing problem. I was very pleased with the care and attention that I received throughout my several visits. “

Patricia Solomon, Langham

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“My hearing aids, together with help and support from Karen and the staff at The Hearing Care Centre, have helped me regain my quality of life. Your aftercare service is excellent!”

Hilary Crick, Offton, Ipswich

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“Just a note to thank you and the team for your caring attention you gave Linda. She was feeling very low after tests at the hospital and she was really cheered by your service. Professionalism really shows!”

Jill Carliss, Ipswich

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“Karen has given me a new quality of life after fitting me with a fabulous hearing aid. Karen has supported me through all of this and I cannot thank her enough for all her help and advice.”

Jenny McPherson, Kesgrave, Ipswich